Free dragon dictate for mac8/7/2023 ![]() ![]() He logged into my screen using Join Me and if you find that too invasive, it may also be a reason not to continue with Dictate.ĭo I understand that you purchased a physical copy of the program on disk? Was it as an Upgrade that Nuance shipped to you? And it wouldn't let you register the product? The other criticism I had of MacSpeech and it seems to have carried on to Nuance was that the matter of accounts and registration accounts can be a forest. The tech was patient and his directions were easy to follow. If you are paying for the phone call by the minute that could be costly. The wait for technical support was about 10 minutes. The 800-number doesn't get you to Technical Support and I think I was hung up on as well. BTW in a very quiet environment it works equally as well with or without a microphone.įirst of all I have no expertise in installing programs if they are problematic, I can only pass on my experience which relates to trying to purchase and install an Upgrade from MacSpeech Dictate 1.5 to Dragon Dictate 2.5 and the past experience I have had with MacSpeech, the company before Nuance. Now on to seeing how well this version actually works in the long run. Telephone support is free for a period of time, so take advantage of it immediately if you are having difficulty. ![]() So ordering the DVD of 2.5 wouldn't have been a solution. Dragon Dictate is now updated to version 2.5.1.Drag the icon into the "Applications" folder.Locate the new Dragon Dictate application icon on the desktop.Double-click the "Dragon_Dictate_12062.zip" file to extract the application file to the desktop.Click here to download the update file.To manually download and install the Dragon Dictate update, follow the steps below: The person also explained that 2.5 had been very buggy and he helped me install 2.5.1, the link to which is way down in the text on the following page: It didn't take me anywhere I hadn't been but I couldn't have figured out the process by myself. I did call support (my cost of course since the 800-number only seems to work for sales issues.) After a long wait, I did get very detailed and helpful support information that took me step-by-step through the installation process. ![]() Then I tried the installation on another computer and had no difficulty.īack to the first computer, still didn't work. I had similar problems to the previous post and was a hair's breadth to asking for a refund. ![]() Have been trying to use MacSpeech iListen since V1. Many of the criticisms on this thread are well placed. It's just a shame that there aren't other choices for mac users like there are for windows. So I could not even see the support files.īelieve me, this is NOT like buying something from the APP STORE. And yes, I tried to but the site did not like the format of the serial number that I cut and pasted from my purchase email. Of course I could not get into the support areas of the Web site because my product was not registered. I was transferred to four different departments (one had their phone disconnected) and no one could tell me what the problem was or how to fix it other than to go back to the Web site. The support and customer service people don't know anything and can only take new orders. The file was large, but that was all it would do.Ĭalling support was and experience of the WORST order. I downloaded the DMG file and when I clicked on it, all I would get is a screen that urged me to keep the dvd in a safe place in case I needed it. My problem was soo weird that no training tape will cover it. ![]()
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